Terms of Service

1. About Appicscism

Appicscism Ltd is a company registered in England and Wales (Company Number: [Company Number]) with our registered office at 25 Green Energy House, Sustainability Street, London EC1A 1BB, United Kingdom. We specialise in renewable energy solutions including solar panel installations, wind energy systems, and energy storage solutions.

2. Services Provided

Our services include:

• Renewable energy system design and consultation
• Solar panel installation and maintenance
• Wind energy system installation and maintenance
• Energy storage system installation and support
• Ongoing maintenance and technical support
• Energy efficiency assessments and recommendations

All services are subject to separate written agreements that will specify detailed terms, conditions, and pricing.

3. Website Use

Permitted Use

You may use our website for:

• Learning about our renewable energy services
• Requesting quotes and consultations
• Accessing care instructions and resources
• Contacting our customer support team

Prohibited Use

You may not:

• Use the website for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Transmit viruses, malware, or other harmful code
• Scrape, copy, or redistribute our content without permission
• Impersonate Appicscism or our employees
• Submit false or misleading information

4. Service Agreements

When you engage our services, you will enter into a separate written agreement that will include:

• Detailed scope of work and specifications
• Project timeline and milestones
• Pricing, payment terms, and conditions
• Warranty and guarantee provisions
• Health and safety requirements
• Insurance and liability arrangements

These Terms supplement but do not replace the specific terms in your service agreement.

5. Pricing and Payment

Quotations

All quotations provided are:

• Valid for 30 days unless otherwise stated
• Subject to site survey and final technical assessment
• Exclusive of VAT unless otherwise indicated
• Based on current material and labour costs

Payment Terms

Unless otherwise agreed in writing:

• Deposits are required before work commences
• Progress payments may be required for larger projects
• Final payment is due within 30 days of project completion
• Late payment charges may apply as specified in your agreement

6. Warranties and Guarantees

Installation Warranty

We provide warranties on our installation work as follows:

• 2-year warranty on all installation workmanship
• Manufacturer warranties apply to all equipment and components
• Extended warranty options available for purchase

Performance Guarantees

Where applicable, we provide performance guarantees based on:

• Industry-standard assumptions about weather conditions
• Proper system maintenance and operation
• No material changes to site conditions

Warranty Exclusions

Warranties do not cover:

• Damage caused by extreme weather events
• Normal wear and tear
• Damage caused by customer negligence or misuse
• Unauthorised modifications or repairs
• Acts of vandalism or theft

7. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim shall not exceed the value of the services provided
• We exclude liability for indirect, consequential, or special damages
• We exclude liability for loss of profits, data, or business interruption
• Nothing in these Terms excludes liability for death, personal injury, or fraud

We maintain comprehensive insurance coverage as required by law and industry standards.

8. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including:

• Acts of God, natural disasters, or extreme weather
• Government actions, legislation, or regulations
• Labour disputes, strikes, or industrial action
• Supply chain disruptions or material shortages
• Pandemics, epidemics, or public health emergencies

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is protected by intellectual property rights. You may not use our intellectual property without written permission, except as necessary for normal website use.

System designs and technical specifications created for your project remain our intellectual property but you receive a licence to use them for the intended purpose.

10. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. By using our services, you consent to such processing. Please review our Privacy Policy for detailed information.

11. Cancellation and Refunds

Consumer Rights

If you are a consumer, you have the right to cancel your contract within 14 days of signing, subject to certain exceptions for services that have already commenced with your agreement.

Project Cancellation

If you cancel after work has commenced:

• You remain liable for work completed to date
• Materials ordered specifically for your project may be charged
• Cancellation fees may apply as specified in your agreement
• Equipment may need to be returned in original condition

12. Health and Safety

We are committed to maintaining the highest health and safety standards:

• All work is carried out in compliance with relevant safety regulations
• Our technicians are fully trained and certified
• We conduct risk assessments before commencing work
• Customer cooperation is required for safe working conditions
• Any safety concerns should be reported immediately

13. Dispute Resolution

Initial Resolution

If you have a complaint or dispute, please contact us first to allow us to resolve the matter informally.

Alternative Dispute Resolution

For unresolved disputes, we offer:

• Mediation through approved industry schemes
• Independent expert determination for technical disputes
• Arbitration as an alternative to court proceedings

Legal Proceedings

These Terms are governed by English law, and any legal proceedings must be brought in the courts of England and Wales.

14. Compliance and Certifications

We maintain all necessary licences, certifications, and memberships, including:

• MCS (Microgeneration Certification Scheme) certification
• NICEIC electrical contractor approval
• Renewable Energy Association membership
• Health and safety certifications
• Insurance and bonding requirements

15. Changes to Terms

We may update these Terms from time to time to reflect:

• Changes in applicable laws or regulations
• Updates to our services or business practices
• Industry standards or best practices

Updated Terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with a valid provision that most closely achieves the intended effect.

17. Contact Information

For questions about these Terms or to report any issues, please contact us: